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Charter Payments & Cancellations
   

Charter Payments
& Cancellations Quick Link

Payment Procedures

Means of Payment

Cancellation
Policies & Penalties

 

NOTE: The Galapagos Islands taxes, fees, and airfares (not determined by BAMBUTRAVEL) and the BAMBUTRAVEL rates are subject to change without prior notice.

 

PAYMENT PROCEDURES

If the passenger wishes, the total payment can be made in full at the moment of making the reservation, or the following procedure is available:

Initial deposit of 35% of the total sum of the charter should be paid within a maximum of sixty (60) days from the date BAMBUTRAVEL has confirmed your reservation. 50% of the total amount of this initial deposit is non-refundable.
One hundred and eighty (180) days before the cruise departure date: 35% of the total value is due.
Sixty (60) days before the cruise departure date: 30% of the total value is due.

Reservations that are made after the one hundred and eighty (180) day schedule of payment still have to meet all the deadlines, which means that the reservation will be honored as soon as the entire sum, due up to that period of time, has been paid.

NOTES:

Checks take longer to become active in our account, therefore payments made by check must be received thirty (30) days before all deadlines in the above-defined payment schedules.
All reservations of individuals and groups have status “RQ” (Request) until the required deposit is received, at which time the reservation(s) will be changed to a “KK” (confirmed) status.

 

MEANS OF PAYMENT

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Payments can be made either by international wire transfers through a bank in your home country or by checks sent through a secure courier service company, such as DHL, Federal Express, or UPS. Payments sent by international wire transfer will be charged an additional fee of 25.00 USD, which is charged to BAMBUTRAVEL by the bank upon receiving the payment.

For international money transfers, please be sure to give your bank all of the following information that is in COLOR BLUE
 
PLEASE SEND PAYMENTS TO:
  
BENEFICIARY NAME BAMBUTRAVEL S.A.
BENEFICIARY ACCOUNT
0035019822
BENEFICIARY BANK NAME
BANCO BOLIVARIANO
SWIFT CODE
BBOLECEG100
BENEFICIARY BANK ADDRESS
STREET
CITY
STATE
COUNTRY
JUNIN 200
GUAYAQUIL
GUAYAS
ECUADOR
ADDITIONAL INSTRUCTIONS ATTENTION TO RODOLFO PAZ,
ADDRESS: 10 DE AGOSTO 105,
GUAYAQUIL, ECUADOR,
PHONE: 593-2511-015
SEND THROUGH BANK
CITIBANK
ABA NUMBER & SWIFT CODE
ABA: 021000089
SWIFT: CITIUS33
SEND THROUGH BANK ADDRESS

STREET
CITY
STATE
COUNTRY
ZIP

WALL STREET 111
NEW YORK
NEW YORK
USA
10043
 
For checks sent through a secure courier service company, please make them payable to: BAMBUTRAVEL S.A.

Our physical address for delivery is: BAMBUTRAVEL S.A. (Rodolfo Paz), 10 de Agosto 105 y Malecón, Edificio Valra, Piso 12, Dpto. 3, Guayaquil, ECUADOR

Please DO NOT send checks to our mailing address or to our office in Guayaquil via regular postal service. We do not guarantee arrival.

PAYMENT CONFIRMATION:

Please send, via fax or email, a (scanned if sent by email) copy of the bank wire transfer or the check(s) mailed for our Accounting Department´s record-keeping. Our fax number is: (593 4) 2511-012, or the email address is: rpaz@bambutravel.net

 

CANCELLATION POLICIES & PENALTIES

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If the client does not meet with any of the payments within fifteen (15) days of the deadline, BAMBUTRAVEL will have the right to cancel the reservation and keep 100% of the total value of each payment already made as a compensation charge. The same applies if the client cancels the reservation on its own behalf.

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